AIG/American General was started in China (specifically Shanghai) by a man named Edwin Cornelius Vander Starr and it quickly spread out across Latin America, Asia, Europe and a large quantity of Middle Eastern countries. In 1962 the company still hadn't made it big in the United States, so Vander Starr took a risk and allowed a man named Hank Greenberg to be in charge of the United States' holdings that the company had. This came to be a significant risk because the company started spreading out the country in a matter of years because the focus changed from selling insurance from agents to independent workers. It is also of note to mention that the company now is the fourth largest company in the world according to the 2006 ratings of the Global Forbes 2000 List.
AIG has one of the largest networks across the globe with 97,000 employees and 714,000 agents. This is important at the time of settling claims and handling any changes to the policy a customer wants to make. They offer several services to individuals across the United States including accident and health insurance, automobile insurance, life insurance, travel insurance and retirement services. The website is built in a way in which the customer can easily access all its features, a bad thing however is that not enough focus is paid in regards to automobile insurance. Perhaps the reason for this is that they have so many more services to cover since they don't only insure individuals, but also businesses, financial professionals and insurance professionals.
The AIG auto insurance section of their website does however allow you to pick which state you would like a quote in (because prices and insurance minimums vary by state) and gives the customer a chance to review some of the most frequently asked questions about car insurance. It also offers tools such as a glossary and an automobile insurance guide; which basically eases the process and stress of a potential member and makes them understand the industry a little bit more.
With AIG being a huge company with worldwide presence, it is important for a potential member to feel at home. Because of this, the insurance company gives customers a list of reasons in their online page that builds up their credibility and lean customers toward choosing them. One of the main reasons mentioned is that they offer a wide array of coverage and deductible options. This is good because the population of the U.S. is nowadays more diverse than ever, and they can attract people from every race and nationality.
There are a number of different AIG car insurance discounts given to their policyholders. They take pride in this because after all: Who doesn't enjoy the idea of saving money? Some of the discounts given by AIG include but are not limited to multiple-vehicle policies, airbags, anti-lock brakes, defensive driver course, senior accident prevention course, good students and paid in full policies. Other reasons for selecting them over other insurance companies include their security and privacy, fast and accurate claims service at the time of an accident and flexible paying options.